FAQs for Travelers

Westin Riverfront Resort & Spa, Avon

Simply sign in on the Bike, Bike+, or Row screen with your existing Member login. The workouts you do on the road will be reflected in your workout history.

Yes! Enjoy the full Peloton Bike, Bike+, or Row experience, no credit card required. Create a new account for free by tapping “I’m New to Peloton” on the Bike, Bike+, or Row screen. You can use this free account repeatedly on any Peloton equipment for commercial use—whether you’re at another hotel in the future or another commercial fitness center, like a YMCA—and track your stats along the way.

Peloton equipment is found in hotels' fitness centers and/or may be made available in hotel guest rooms. Each hotel profile lists the total number of Bike, Bike+, and Row equipment at the hotel. If you wish to reserve a hotel that offers guest rooms with a Peloton Bike or Bike+, click the 'Book a Room' link on the hotel's profile or reach out via phone to confirm Bike/Bike+ locations.

Peloton equipment is available in hotel fitness centers at no added cost to guests. Note: a small number of hotels charge an additional fee for fitness center access. Check hotel profiles for details or contact the hotel directly. Additionally, hotels that feature the Peloton Bike or Bike+ in guest rooms may charge a higher room rate or add an amenity fee.

There’s no limit. Any hotel with the Peloton Bike, Bike+, or Row is available for your unlimited use as long as you are a registered guest.

Most hotels have dual-sided pedals with toe cages allowing you to use either cycling shoes with SPD clips or regular gym shoes. Please note that the Delta cleats that come with Peloton Bike/Bike+ shoes are not compatible with these pedals. Check the hotel’s profile to see what pedals are available on the Peloton Bike or Bike+ at their property.

Let us know! Ensuring the condition of Peloton equipment is one of our highest priorities. To share feedback, please click ‘Report an Issue or Update’ on the homepage and fill out the form so our customer support team can work with the hotel to get the issue resolved.

We are happy to share your interest with your favorite hotels. Please click 'Suggest a Hotel' and complete the form to share your thoughts with us. If you report that a hotel has Peloton equipment but is not on the map yet, please note that hotels must complete a separate opt-in process.

Peloton Bike+ features a rotating touchscreen that makes it easy to jump into full-body workouts off the Bike+. You can access all of Peloton's content—from cycling to strength, yoga, HIIT, and more—right on screen.