FAQs for Partners

Thompson Central Park New York

Great news! We can’t wait for you to discover the power of Peloton at your property. Click here for instructions on how to activate your Peloton equipment's commercial subscription.

We are glad to have you on board! Your hotel will be automatically added to Peloton Hotel Finder within 7 business days after your property’s Peloton equipment has been installed and activated. If you have installed and activated your Bike(s), Bike+, or Row, and your hotel has not been added within 7 business days, please contact us at hotelfinder@onepeloton.com so we can help.

Visit business.onepeloton.com/solutions/hospitality and complete the form to get started! A member of our Peloton commercial sales team will reach out to you as soon as possible.

Please contact us at hotelfinder@onepeloton.com with details of your update request so that we can assist you.

We’re here to help. Reach our commercial support team at 855-662-7356, commercialsupport@onepeloton.com, or business.onepeloton.com/support.

Access our hospitality marketing toolkit at business.onepeloton.com/solutions/hospitality for Peloton brand guidelines, best practices, and quick-download collateral to harness the full power of Peloton at your hotel.

Please email us at hotelfinder@onepeloton.com to request removal.

Peloton Bike+ is our newest, most immersive Bike technology, featuring a rotating touchscreen for full-body workouts, studio-quality sound, and automatic resistance shifting. Designed for exercisers to hit the floor, Bike+ offers something for everyone – on and off the Bike –, from cycling to strength, yoga, HIIT, and more – right on screen.

Peloton Bike, Bike+, and Row are all a great fit for your hotel’s fitness center and can be placed together to give your guests access to the full portfolio of Peloton equipment for businesses and an extensive selection of classes and modalities to choose from. With their small footprints, Bike and Bike+ can also elevate hotel rooms and suites, allowing guests to work out from the privacy of their room.