FAQs

Simply sign in on the Bike, Bike+, or Row screen with your existing Member login. The workouts you do on the road will be reflected in your workout history.

Yes! Enjoy the full Peloton Bike, Bike+, or Row experience, no credit card required. Create a new account for free by tapping “I’m New to Peloton” on the Bike, Bike+, or Row screen. You can use this free account repeatedly on any Peloton equipment for commercial use—whether you’re at another hotel in the future or another commercial fitness center, like a YMCA—and track your stats along the way.

Peloton equipment is found in hotels' fitness centers and/or may be made available in hotel guest rooms. Each hotel profile lists the total number of Bike, Bike+, and Row equipment at the hotel. If you wish to reserve a hotel that offers guest rooms with a Peloton Bike or Bike+, click the 'Book a Room' link on the hotel's profile or reach out via phone to confirm Bike/Bike+ locations.

Peloton equipment is available in hotel fitness centers at no added cost to guests. Note: a small number of hotels charge an additional fee for fitness center access. Check hotel profiles for details or contact the hotel directly. Additionally, hotels that feature the Peloton Bike or Bike+ in guest rooms may charge a higher room rate or add an amenity fee.

There’s no limit. Any hotel with the Peloton Bike, Bike+, or Row is available for your unlimited use as long as you are a registered guest.

Most hotels have dual-sided pedals with toe cages allowing you to use either cycling shoes with SPD clips or regular gym shoes. Please note that the Delta cleats that come with Peloton Bike/Bike+ shoes are not compatible with these pedals. Check the hotel’s profile to see what pedals are available on the Peloton Bike or Bike+ at their property.

Let us know! Ensuring the condition of Peloton equipment is one of our highest priorities. To share feedback, please click ‘Report an Issue or Update’ on the homepage and fill out the form so our customer support team can work with the hotel to get the issue resolved.

We are happy to share your interest with your favorite hotels. Please click 'Suggest a Hotel' and complete the form to share your thoughts with us. If you report that a hotel has Peloton equipment but is not on the map yet, please note that hotels must complete a separate opt-in process.

Peloton Bike+ features a rotating touchscreen that makes it easy to jump into full-body workouts off the Bike+. You can access all of Peloton's content—from cycling to strength, yoga, HIIT, and more—right on screen.

Great news! We can’t wait for you to discover the power of Peloton at your property. Click here for instructions on how to activate your Peloton equipment's commercial subscription.

We are glad to have you on board! Your hotel will be automatically added to Peloton Hotel Finder within 7 business days after your property’s Peloton equipment has been installed and activated. If you have installed and activated your Bike(s), Bike+, or Row, and your hotel has not been added within 7 business days, please contact us at hotelfinder@onepeloton.com so we can help.

Visit business.onepeloton.com/solutions/hospitality and complete the form to get started! A member of our Peloton commercial sales team will reach out to you as soon as possible.

Please contact us at hotelfinder@onepeloton.com with details of your update request so that we can assist you.

We’re here to help. Reach our commercial support team at 855-662-7356, commercialsupport@onepeloton.com, or business.onepeloton.com/support.

Access our hospitality marketing toolkit at business.onepeloton.com/solutions/hospitality for Peloton brand guidelines, best practices, and quick-download collateral to harness the full power of Peloton at your hotel.

Please email us at hotelfinder@onepeloton.com to request removal.

Peloton Bike+ is our newest, most immersive Bike technology, featuring a rotating touchscreen for full-body workouts, studio-quality sound, and automatic resistance shifting. Designed for exercisers to hit the floor, Bike+ offers something for everyone – on and off the Bike –, from cycling to strength, yoga, HIIT, and more – right on screen.

Peloton Bike, Bike+, and Row are all a great fit for your hotel’s fitness center and can be placed together to give your guests access to the full portfolio of Peloton equipment for businesses and an extensive selection of classes and modalities to choose from. With their small footprints, Bike and Bike+ can also elevate hotel rooms and suites, allowing guests to work out from the privacy of their room.